Refund Policy :
At SB Music, we strive to provide our customers with the best possible experience.
However, due to the nature of our products, once an order is placed, we do not offer refunds or exchanges.
Before placing an order, please ensure that you have selected the correct product(s) and that you have reviewed your order for accuracy.
If you have any questions or concerns about a product, please contact us before placing your order.
If you have any questions or concerns about our refund policy, please contact us at sbmusicstore@gmail.com, and we will be happy to assist you.
Return Policy :
At SB Music, we want you to be completely satisfied with your purchase. If you receive a damaged product during shipment, please contact us immediately.
To initiate a return, please follow these steps:
- Contact us at sbmusicstore@gmail.com within 3 days of delivery with your order number and a description of the damage.
- We will review your request and provide instructions on how to proceed with the return.
- Once we receive the returned product, we will inspect it and process your refund within 7 business days.
Please note that we can only accept returns of products that are damaged during shipment. If you receive a product that is defective or not as described, please contact us immediately so we can resolve the issue.
Refunds will be issued to the original payment method used for the purchase.
If you have any questions about our return policy, please contact us at sbmusicstore@gmail.com
